![]() The instructions given below explains what to do when the avast antivirus software says it can't scan a file. There should be a reason reported (why the file couldn't be scanned). Hello, if you right click on the results page and select Unscannable (or something similar), you can see the reason why the files were. › /02/28 › how-do-i-handle-files-that-avast-cant-scan. It's not an indication that those files are suspicious or infected it simply means that these. Files that can't be scanned are just that, files that for one reason or another cannot be scanned.
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